Resort Rules
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\r\nReception & Check In Hours
\r\nReception is open 9am to 6pm. Check-in is from 2pm. Check-out by 10am unless arranged otherwise.\r\n
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\r\nArriving outside Reception Hours
\r\nPlease contact the Resort to arrange easy after hours access - call Reception on 033197477 or email stay@kourabayresort.co.nz
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\r\nPayments & Fees
\r\nUnless paid when booking, payments are processed on the day of check-in. Cancellations - standard policies are listed on your confirmation, however, no-shows or cancellations on the day of check-in carry a 100% cancel fee. Cancellations within 72 hours carry a 50% cancel fee. Covid, force majeure and group cancellations differ from standard.
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